Subject Matter Expert – Retail Trade & Store Operations (English/Indonesian) – Remote
LILT (Production) · Remote · Indonesia (Remote) ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote
- Independent contractor
- Indonesian + English
- Retail expertise required
- Flexible schedule
Join LILT as a Subject Matter Expert to help train AI systems on Indonesian retail contexts. You will design operational scenarios and evaluate responses for accuracy and realism across supermarkets, pharmacies, and department stores. This role leverages your industry experience to improve how AI handles customer service and compliance challenges.
What you'll do
- Design realistic retail scenarios grounded in Indonesian operational contexts
- Adapt evaluation rubrics for problem-solving and compliance tasks
- Review AI and human responses for factual accuracy and quality
- Create gold standard solutions for retail and pharmacy operations
- Ensure scenarios reflect real-world store management challenges
What you'll need
- Native-level Indonesian proficiency
- Strong professional English skills
- 5+ years experience in retail or store operations
- Background in pharmacy, loss prevention, or commercial management
- Deep understanding of Indonesian retail workflows and compliance
How you'll work
- Fully remote independent contractor role
- Flexible schedule with no fixed hours
- Minimum commitment of 10 hours per week
- Not suitable as a primary full-time income source
- Contractor responsible for own tax obligations
What you get
- Competitive rates with prompt payments
- Work on cutting-edge AI and language technology
- Access to diverse projects across industries
- Join a global community of subject matter experts
- No micromanagement or mandatory check-ins
Hiring process
- Submit English-language resume highlighting domain expertise
- Register in Tipalti for payment processing
- Complete onboarding and join the Production team