Subject Matter Expert – Retail Trade & Store Operations (English/Kannada) – Remote
LILT (Production) · Remote · India (Remote) ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote
- Independent contractor
- Native Kannada required
- Retail SME role
- Flexible hours
Join LILT as a Subject Matter Expert to help train AI systems on Indian retail and consumer-facing contexts. You will design operational scenarios, adapt evaluation rubrics, and review responses for accuracy and realism across supermarkets, pharmacies, and department stores.
This opportunity is best suited for supplemental income rather than a primary full-time job. As an independent contractor, you set your own schedule while contributing to projects that shape how humans and machines communicate.
What you'll do
- Design realistic retail scenarios in Kannada or English based on Indian operations
- Adapt structured rubrics for problem-solving and compliance tasks
- Review AI and human responses for factual accuracy and policy compliance
- Contribute to gold standard solutions for retail and pharmacy workflows
- Ensure operational realism in customer service and sales supervision cases
What you'll need
- Native-level Kannada proficiency with strong professional English
- 5+ years experience in Retail, Store Ops, or Pharmacy Operations
- Background in Loss Prevention, Fraud Investigation, or Retail Management
- Strong understanding of Indian retail environments and compliance procedures
- Reliable availability for at least 10 hours per week
How you'll work
- Fully remote independent contractor role
- Flexible schedule with no fixed hours or micromanagement
- Not suitable as a primary full-time income source
- Minimum commitment of 2 hours daily or 10 hours weekly
- Contractors responsible for their own tax obligations
What you get
- Competitive rates with prompt payments
- No invoice chasing required
- Access to diverse AI and language technology projects
- Join a global community of linguists and experts
- Opportunity to expand professional portfolio and skills
Hiring process
- Apply with English-language Resume/C.V. highlighting domain expertise
- Register in Tipalti for payment processing
- Finalize onboarding and join the Production team