Subject Matter Expert – Retail Trade & Store Operations (English/Urdu) – Remote
LILT (Production) · Remote · India (Remote) ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote
- English and Urdu
- Retail SME
- Flexible hours
- Contractor role
Join LILT as a Subject Matter Expert to help train AI systems on Indian retail and consumer-facing contexts. You will design operational scenarios, adapt evaluation rubrics, and review responses for accuracy and realism across supermarkets, pharmacies, and department stores.
This opportunity is designed for experienced retail professionals seeking supplemental income with complete schedule flexibility. You will work independently without fixed hours or micromanagement, contributing to high-quality AI language technology.
What you'll do
- Design realistic retail scenarios in Urdu or English based on Indian operations
- Adapt evaluation rubrics for problem-solving and customer interactions
- Review AI and human responses for factual accuracy and policy compliance
- Create gold standard solutions for retail and pharmacy best practices
- Cover areas like inventory, fraud prevention, and branch coordination
What you'll need
- Native-level Urdu proficiency with strong professional English
- 5+ years experience in retail, store ops, or pharmacy management
- Background in loss prevention, fraud investigation, or sales supervision
- Deep understanding of Indian retail environments and compliance
- Knowledge of customer service workflows and inventory management
How you'll work
- Independent contractor status with no fixed hours
- Remote work from anywhere with schedule flexibility
- Minimum commitment of 2 hours daily or 10 hours weekly
- Supplemental income source rather than full-time employment
- Contractor responsible for own tax obligations
What you get
- Complete control over work schedule and volume
- Prompt payments with competitive rates
- Access to diverse AI and language technology projects
- Join a global community of subject matter experts
- No micromanagement or mandatory check-ins
Hiring process
- Submit English-language resume highlighting domain expertise
- Register in Tipalti for payment processing
- Finalize onboarding steps to join the production team