System Adminstrator

Company hidden · Orlando, FL, United States ·
HybridFull-timeMiddle3–5 years
COMPENSATION
Salary available to subscribers
0 applicants so far

Listed on WeAreDevelopers

  • 5+ years experience
  • M365 administration
  • Cisco Meraki networking
  • Windows & macOS support
  • ••• yearly

You will handle service delivery and client support, ensuring ticket queues meet SLA targets while maintaining high user satisfaction. The position requires troubleshooting hardware, software, and connectivity issues across Windows and Apple ecosystems.

Responsibilities include administering Microsoft 365 services, managing network architecture with Cisco Meraki, and enforcing security policies. You will also document processes and collaborate with teams to resolve technical challenges.

What you'll do

  • Maintain ticket queues and meet customer Service Level Agreement targets
  • Troubleshoot hardware, software, security, and mobile device issues
  • Support iOS, iPadOS, macOS, and Windows desktop operating systems

Also in this posting

  • What you'll need
  • Nice to have
  • Stack
  • How you'll work
New role · opens to everyone on 19 Oct

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