System Engineer, Fleet Support - Fully Remote USD - South America
Glacier · Remote · Remote Latin America based ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (South America)
- Python + Linux
- Robotics fleet support
- 3+ years experience
- English fluency required
Join Glacier's LATAM Fleet Software team to ensure the operational reliability of custom sorting robots and AI-powered analytics systems. You will collaborate with US-based robotics and operations teams to resolve technical issues and enhance fleet performance.
The role focuses on maintaining device health, responding to system alerts, and developing tools that empower field service engineers to address customer needs efficiently.
What you'll do
- Act as primary software responder to system alerts and customer-reported issues
- Perform root cause analysis and recommend solutions to field service teams
- Monitor and tune performance of deployed edge devices and robots
- Support the deployment and scaling of new devices across the fleet
- Build internal tooling to improve field service response times and efficiency
What you'll need
- 3+ years of experience in hardware or robotics projects
- 3+ years working with Python, Ubuntu/Linux, and Git
- 2+ years of command line experience for local and remote systems
- Fluent English proficiency (B2 or higher) for US team collaboration
Nice to have
- Experience with networking debugging
- Background in embedded programming
- Familiarity with ElasticSearch, React, or Django
- Knowledge of Structured Text
- Prior experience working with US companies or clients
Stack
- Python
- Ubuntu
- Linux
- Git
- ElasticSearch
- React
- Django
- Structured Text
How you'll work
- Fully remote for candidates based in South America
- Collaboration with US-based robotics and operations teams
What you get
- $500 one-time remote setup allowance
- $100 monthly wellness stipend
- $250 annual budget for trainings and certifications
- 15 days of paid time off