Technical Account Manager Architect - Singapore
ClickHouse · Remote · Singapore ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Remote (Singapore)
- Travel up to 35%
- L3 Support & Architecture
- Equity included
- Healthcare contributions
Join the Support Services team as a TAM Architect, bridging technical expertise with customer success. You will handle escalated cases, guide architectural decisions, and lead onboarding for strategic ClickHouse users.
What you'll do
- Provide architectural and migration guidance for enterprise clients
- Manage L3 support cases and escalations
- Lead onboarding, production launches, and POCs
- Collaborate with Product and Engineering on roadmaps
- Mentor new team members and assist with hiring
- Create documentation and knowledge base articles
What you'll need
- 5+ years in TAM, Professional Services, or Senior Support
- Experience with scalable distributed DBMS
- Proficiency in Linux/Unix and Kubernetes
- Expertise in AWS, GCP, or Azure infrastructure
- Strong project management and communication skills
- Ability to lead large-scale technical projects
Stack
- ClickHouse
- Linux
- Kubernetes
- AWS
- GCP
- Azure
How you'll work
- Remote based in Singapore
- Up to 35% regional travel required
- Global 24x7 support environment
What you get
- Company stock options
- Employer healthcare contributions
- $500 home office setup budget
- Flexible time off policy
- Global company offsites