Technical Integration Specialist (EMEA)
Constructor · Remote · Remote - EMEA · Remote - France · Remote - Belgium ·
COMPENSATION
€•• – ••k
Listed on the employer's job board (Ashby)
- Fully remote (EMEA)
- API & REST support
- Customer-facing role
- Unlimited vacation
- Home office stipend
You will provide first-level technical support to e-commerce companies integrating their websites and mobile apps with Constructor’s AI search platform. Your work ensures smooth onboarding, proper API usage, and effective resolution of technical challenges for global brands.
What you'll do
- Onboard customers and guide them through technical integration processes
- Educate clients on using Constructor APIs and open source libraries
- Troubleshoot integration issues alongside Customer Success teams
- Configure product catalogs, facets, sort orders, and search results
- Act as liaison between customers and internal technical resources
- Document common issues and improve integration guides
What you'll need
- Proven experience in customer or technical support roles
- Knowledge of REST web services and API integration best practices
- Ability to explain technical concepts to non-technical audiences
- Strong problem-solving skills and proactive issue resolution
- Detail-oriented approach to delivering exceptional support
Nice to have
- Familiarity with JSON, CSV, and basic search/index concepts
- Experience with debugging tools like Postman or browser dev tools
- Understanding of A/B testing and HTTP network routing
- Background in JavaScript web application development
Stack
- REST APIs
- JSON
- CSV
- JavaScript
- Postman
How you'll work
- Fully remote position within EMEA time zones
- Flexible location choice
What you get
- Base salary $70k–$90k USD
- Unlimited vacation time with 3-week minimum encouragement
- Work from home stipend for office setup
- Apple laptops provided for new employees
- Annual training and development budget
- Maternity and Paternity leave
- Regular team offsites