VP of Site Reliability
Titan AI · Remote · United States ·
COMPENSATION
$200k – $250k
Listed on the employer's job board (Ashby)
- VP / Principal level
- SRE & Platform Ops
- Reports to CEO
- Atlanta preferred
- Remote possible
Titan develops specialized AI models and software for financial institutions, serving community banks and large regional entities. As the company scales its customer base, this role addresses the complexity of deploying solutions across diverse infrastructures like Azure and private clouds.
You will personally establish the site reliability engineering function, including runbooks and on-call rotations, before hiring a team. The focus is on creating reliable operational processes and handling production incidents directly until the practice is stable enough to delegate.
What you'll do
- Build the SRE practice including SLO frameworks and incident command
- Write runbooks and stand up on-call rotations from scratch
- Lead incident response and produce postmortems for bank customers
- Define severity tiers, SLAs, and escalation paths for support
- Set engineering operations standards for sprints and releases
- Own SOC 2 artifacts and model risk review documentation
- Hire SRE and Support Leads once processes are established
What you'll need
- Ten or more years in engineering experience
- Five years building SRE or platform operations functions
- Experience in software companies selling to enterprise markets
- Background in multi-tenant and multi-deployment infrastructure
- Proven track record of writing and implementing SLOs
- Experience standing up on-call rotations and incident processes
- Ability to earn trust from senior engineers without title reliance
Stack
- Azure
- Private cloud
How you'll work
- Atlanta, GA strongly preferred
- West Coast considered case-by-case
- Remote-friendly for the right candidate
- Reports directly to the CEO
What you get
- Competitive base salary
- Meaningful equity package