AI Technical Support Specialist | Based in LATAM
… · Remote · Buenos Aires, Argentina · Peru · Ecuador · Colombia ·
COMPENSATION
Salary available to subscribersListed on the employer's job board (Ashby)
- Fully remote (LATAM)
- AI + Web Hosting
- Fluent English required
- Career progression to AI Engineer
- Commission opportunities
Join the company as an AI Technical Support Specialist, a role blending customer experience with artificial intelligence. You will handle intricate technical issues that the AI cannot resolve and work on enhancing the the company Agent, which manages the majority of customer interactions. The position offers a clear path from support specialist to CX AI Engineer.
What you'll do
- Resolve complex technical issues requiring deep troubleshooting beyond AI capabilities
- Maintain high quality standards for customer conversations handled by AI
- Build extensive product knowledge across domains, emails, billing, and builder tools
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