165 open roles, from companies hiring remotely around the world. Every role links to the employer's own application.
You will provide first-level technical support to e-commerce companies integrating their websites and mobile apps with Constructor’s AI search platform. Your work ensures smooth onboarding, proper API usage, and effective resolution of technical challenges for global brands.
Constructor is an AI-driven ecommerce search platform helping global brands improve product discovery. As an Integration Engineer, you will provide first-level technical support to customers integrating their websites and mobile apps with Constructor's services. You will guide clients through the integration process, resolve technical issues, and ensure proper configuration of product catalogs. This role acts as a bridge between customers and internal technical teams, requiring strong communication skills and API expertise.
You will provide first-level technical support to customers integrating Constructor’s AI search platform into their websites and mobile apps. Responsibilities include onboarding assistance, API education, and resolving integration issues alongside Customer Success teams.
Join the Customer Support and Services team as a senior escalation point for enterprise networking and audio-visual challenges. You will diagnose intricate issues involving Layer 2/3 switching, wireless networks, and AV protocols for customers, MSPs, and integrators. Working closely with engineering and product groups, you will validate fixes in lab environments and contribute to knowledge base articles. The position requires aligning your schedule with Pacific Time to effectively support the North American market.
Join PalAmerican Security as an IT Technician, where you will deliver exceptional customer service while troubleshooting technical problems for a large workforce. You will handle incident resolution, account provisioning, and hardware support within an award-winning culture that values internal promotion and respect.
As a Custom Home Technical Specialist, you will ensure optimal performance of advanced home automation and integration systems in qualified residential spaces. You will build lasting customer relationships by providing technical solutions, conducting onsite training, and maintaining system functionality through remote monitoring and repairs.
Join Vultr's Technical Support team as an escalation point for complex platform issues. You will diagnose problems, coordinate with internal teams, and support enterprise customers using Cloud Compute, GPU, and Bare Metal solutions. This position requires strong Linux skills and the ability to manage high-pressure situations while contributing to support documentation and process improvements.
Join LILT as a Customer Support Engineer to help users maximize the value of our AI-driven translation platform. You will serve as the primary technical contact for linguists and enterprise customers, resolving issues and collaborating with engineering teams. The position is fully remote but requires working hours that overlap with Pacific or Mountain time zones to ensure seamless collaboration with customers and internal teams.
As a Technical Support Engineer L1, you will manage customer issues from initial intake through resolution or escalation. You will apply troubleshooting procedures and analyze logs to restore service for Tintri storage systems. The position requires collaboration with senior engineers and internal teams across hardware, software, networking, and virtualization domains. You will maintain accurate case documentation and ensure clear communication with customers.
You will serve as the primary point of contact for customers using Socket’s security platform, resolving issues via Zendesk, Slack, and Discord. The position involves deep technical troubleshooting of integrations, creating support resources, and collaborating with engineering to improve product reliability.
Join FTSE Engineering as a Senior Support Engineer specializing in SQL and backend systems. You will act as a subject matter authority for 3rd line support, resolving complex technical issues that exceed first and second line capabilities. The role involves ensuring the stability of production systems and collaborating with business stakeholders to understand data interactions within the Index business lifecycle.
You will deliver workstation hardware and software support, focusing on Windows 10 and 11 environments. The position involves handling IMAC requests, imaging systems, and providing direct assistance to end users at the Tech Bar. Strong interpersonal skills are essential as you interact with staff having varying levels of technical knowledge. You will manage ticketing systems, troubleshoot network issues, and support mobile device logistics.
Lead daily technology operations across MHQ labs and production restaurant locations. Ensure stability and continuous improvement of technology services by partnering with Engineering, Product, and Operations teams.
Freshpaint provides a privacy-first data platform that allows healthcare organizations to use analytics tools without exposing protected health information. As a Support Engineer, you will act as a frontline technical expert, investigating application behavior and code to solve customer problems. You will own issues from initial report to resolution, working directly with the codebase to identify root causes. This position requires strong communication skills to translate technical details for diverse audiences while partnering with Engineering and Product teams to improve the platform.
This position provides the highest level of technical expertise for Fujifilm Healthcare’s Medical Informatics business, covering PACS, VNA, and clinical information systems. You will lead technical direction, resolve critical escalations, and collaborate with development teams to ensure optimal customer experiences. Beyond direct support, you will drive continuous improvement, define technical standards, and mentor other engineers. The role demands mastery of medical imaging architectures, cloud platforms, and networking protocols to solve complex issues and influence product design.
As a Help Desk Technician, you will deliver Tier 2 support to end-users, focusing on desktop systems. You will troubleshoot hardware and software problems efficiently while adhering to service level agreements.
Ares Enterprise seeks a Tier 2 Helpdesk Lead to support the DOJ Executive Office for United States Attorneys. You will manage escalated Identity and Access Management issues, oversee daily helpdesk operations, and coordinate with engineering teams to resolve complex access problems.
Join Illumio's Support and Services team to protect over one million workloads by containing cyberattacks and ransomware. As a Senior Escalation Engineer, you will manage high-priority cases, analyze system configurations, and provide solutions for hybrid multi-cloud environments. You will act as the primary contact for critical customer issues, collaborating with Development and Sales teams to isolate problems. This position requires deep technical expertise in operating systems and cloud infrastructure, along with strong communication skills to guide customers through resolution.
This role combines software development with technical support, handling CRM bug fixes, assessment tools, and website maintenance. You will support internal teams by ensuring CRM stability, managing integrations, and leveraging AI tools to automate workflows and resolve issues efficiently.
Join NTT DATA as an entry-level Networking Remote Field Service Engineer in Valencia. You will focus on delivering remote support to clients, diagnosing issues, and ensuring service level agreements are met through effective incident resolution.
You will serve as the primary technical contact for developers integrating AgentMail, focusing on solving complex problems rather than just closing tickets. The team values independent investigation, aiming to distinguish between bugs, documentation gaps, and user error while providing high-quality solutions.
Join WellTheory as an engineer focused on resolving technical issues for members and care teams. You will identify root causes, implement permanent fixes, and reduce ticket volume through automation and better tooling. You will work across the member app, clinical tools, and internal data pipelines. This position reports to the Co-Founder and CPO within a small, senior engineering group.
Possible is a Public Benefit Corporation dedicated to helping customers avoid debt cycles through affordable credit products. As a Tier 1 Agent, you will handle initial customer inquiries, classify their severity, and provide timely resolutions or escalations. The company operates as a fully distributed team with a global workforce, prioritizing both customer financial health and employee experience. You will work independently or in small teams to maintain high service standards.
Join NTT DATA as a Networking Remote Field Service Engineer (L1). You will deliver professional remote technical support, identifying and resolving technical incidents to ensure service level agreements are met. The team focuses on restoring client services through effective incident management and proactive problem resolution.
Join NTT DATA as a Networking Remote Field Service Engineer at the L1 level. You will deliver professional remote technical support, identify incidents, and resolve issues while ensuring service assurance and maintaining detailed records.
Join Zoi as an IT Applications Support Specialist focused on maintaining PDM servers, core applications, and enterprise infrastructure. You will support leading clients such as Kärcher by ensuring system availability and managing CAD environments.
You will serve as the primary technical partner at assigned school sites, ensuring seamless systems for educators and students. Responsibilities include delivering responsive support, maintaining site infrastructure, and managing IT inventory to enhance learning environments.
This Helpdesk Analyst position serves as the primary technical support resource for the organization. You will diagnose and resolve incidents across desktops, laptops, and mobile devices while managing tickets and supporting user onboarding.
You will maintain PCOM hardware and software, including desktops, laptops, and operating systems. The role requires assisting users with technical issues via phone, video, or in person while managing multiple priorities.
This position focuses on maintaining system integrity and providing technical assistance for lottery operations. You will monitor telecommunication devices, verify data accuracy, and support field service teams with installations and troubleshooting.
Join the Corporate Applications team to support mass-market customers with embedded hardware, firmware, and software challenges. You will resolve technical issues through various channels, analyze root causes, and contribute to AI-driven support initiatives. The role requires collaborating with global engineering and sales teams to improve customer outcomes. You will also create documentation, example code, and deliver training to both clients and internal stakeholders.
Join LangChain to lead technical support for developers building production-ready AI agents. You will serve as the primary escalation point for complex issues involving LangSmith and open-source frameworks, working directly with engineering and product teams to resolve bugs and enhance customer experience.
Join the support team at Blackpoint Cyber to resolve complex customer issues involving software integrations and microservices. You will work remotely from Czechia, collaborating with engineering teams to improve support processes and automate repetitive tasks.
Join AMG Tech Support as a Field Technician to handle diverse technical tasks beyond the helpdesk. You will perform OS installations, run structured cabling, and manage telecom punch-downs in retail, medical, and corporate environments.
This position is for hands-on professionals who prefer field work over desk-based tasks. You will serve a national client base, performing diverse technical duties ranging from OS installations to running structured cabling in retail, medical, and corporate environments.
As the primary point of contact for IT inquiries, you will diagnose and resolve technical problems for employees via phone, email, or in person. This position supports both office staff and advanced manufacturing settings, ensuring smooth daily operations through effective issue resolution and user account management.
This role requires deep troubleshooting expertise across enterprise infrastructure, including virtualization, backup, and security tooling. You will lead technical bridges for major incidents, execute root-cause fixes, and maintain high-quality documentation standards. You will also drive automation improvements to reduce recurring toil and provide structured coaching to Support Technician I and II peers. Participation in a weekly on-call rotation is required to provide after-hours coverage.
This position is for hands-on professionals who prefer field work over desk-based roles. You will serve a national client base, performing diverse technical tasks such as OS installations, cable running, and telecom punch-downs in retail, medical, and corporate environments.
You will serve as the primary technical escalation point for database issues, blending support skills with hands-on coding. The team works on Airbyte’s open-source data movement platform, ensuring reliable data access for AI agents and enterprise systems.
You will serve as the primary technical escalation point for database issues, debugging complex replication bugs and query problems. Beyond support, you will write code in Java and Kotlin to fix bugs in Airbyte’s open-source database connectors and improve the Bulk CDK. The team focuses on enabling AI agents and enterprises to move mission-critical data across various sources and destinations. You will collaborate closely with engineering and product teams to root-cause issues and enhance platform reliability.
Join Replicant's Technical Support team to ensure AI agents remain reliable for enterprise customers. You will investigate root causes across logs and code, ship fixes, and build tools that accelerate future resolutions. This post-launch engineering role balances technical investigation with direct customer interaction.
You will own the performance and experience of Vanta's AI support agent, treating it as a product that requires continuous tuning and testing. Your focus includes reviewing conversations for accuracy, updating knowledge sources, and defining guardrails for automated responses. The role requires partnering with Product and Engineering teams to ensure the AI is ready for new feature launches. You will analyze data to identify gaps, improve self-service content, and handle a small volume of complex tickets to stay connected with customer needs.
Join a growing private aviation firm as an IT Operations Coordinator, serving as a key operational partner to leadership. You will bridge the gap between employees, outsourced IT providers, and executive needs, ensuring smooth daily operations and scalable processes.
You will help customers resolve technical challenges related to GitBook, including custom domains, integrations, and authentication protocols. This role combines direct customer support with strategic input, turning recurring issues into actionable insights for the Product and Engineering teams. The team operates asynchronously across multiple time zones, focusing on scalable support models and continuous improvement of the user experience.
This consultant role delivers high-quality hardware and software support to end users, ensuring service delivery meets business needs. You will handle Level 2 tickets, manage mobile devices, and utilize PowerShell to automate platform management tasks while maintaining strict security compliance.
We are looking for a Senior IT Solutions Specialist to join our team in a fast-paced additive manufacturing setting. You will provide high-level technical support, acting as the primary escalation point for complex issues across systems, networks, and applications critical to engineering workflows. This role requires deep technical expertise and a proactive approach to problem-solving. You will work closely with the team in Littleton, CO, where in-person collaboration and real-time support are essential for success.
We are seeking an Information Technology Specialist to operate, monitor, and maintain training delivery system hardware. The role involves troubleshooting performance issues, managing hardware disposal, and integrating system upgrades.
Join Glacier's LATAM Fleet Software team to ensure the operational reliability of custom sorting robots and AI-powered analytics systems. You will collaborate with US-based robotics and operations teams to resolve technical issues and enhance fleet performance. The role focuses on maintaining device health, responding to system alerts, and developing tools that empower field service engineers to address customer needs efficiently.
As the fourth hire in Customer Experience, you will shape the future of AI-driven support at Kovo. This position blends hands-on resolution of high-stakes customer issues with operational work to enhance automation and support infrastructure.
Join the Customer Support and Services team as a senior escalation point for L1 and L2 inquiries. You will diagnose and resolve intricate networking and audio-visual issues for enterprise clients, managed service providers, and system integrators across North America. The position requires aligning your working hours with Pacific Time. You will represent NETGEAR by combining deep technical expertise with strong customer management skills in a post-sales environment.