IT Analyst (Remote)
… · Remote · US, Remote ·
COMPENSATION
Salary available to subscribersListed on the employer's job board (Ashby)
- Fully remote (US East Coast)
- Mid-level IT Support
- MacOS & Windows support
- Okta & Jamf experience
- ••• base salary
Join the company as an IT Support Analyst, focusing on remote coverage for East Coast employees while supporting the broader distributed team. You will handle day-to-day technical issues, manage onboarding logistics, and administer identity access tasks. This front-line position requires strong troubleshooting skills and a customer-service mindset to ensure smooth operations for end users.
What you'll do
- Resolve help desk tickets for hardware, software, and account access
- Provide onsite support for hardware setup and AV equipment
- Manage employee onboarding and offboarding logistics
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