IT-Techniker
… · Berlin, Germany ·
COMPENSATION
Salary available to subscribersListed on WeAreDevelopers
- L1 Desktop Support
- German and English required
- Valid driver's license needed
- On-site and remote support
- Windows and Office expertise
We are looking for an L1 Desktop Support Engineer to join our team. You will handle first-level support for end users, addressing issues related to desktops, hardware, software, and peripherals both on-site and remotely.
You will collaborate closely with project and support teams to ensure high service quality while maintaining clear communication with customers regarding ticket status and solutions.
What you'll do
- Provide first-level support to end users on-site and remotely
- Analyze and resolve issues with desktops, hardware, and software
- Communicate ticket status and solution approaches to customers
Loading…