Lead Solution Architect - CRM Domain & Agentic AI

… · Madrid, Spain ·
Fully remoteFull-timeLead8+ years
COMPENSATION
Salary available to subscribers
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Listed on WeAreDevelopers

  • Lead Solution Architect
  • CRM & Agentic AI focus
  • Salesforce to Dynamics
  • Fully remote
  • Fluent English required

You will own the architecture vision for the Customer Experience domain, balancing innovation with scalability. The team focuses on transforming the CRM landscape by leveraging automation and agent-based AI to enhance business processes and customer engagement.

What you'll do

  • Define the architecture strategy and roadmap for Customer Experience domains
  • Guide the transition from Salesforce to Microsoft Dynamics 365 where appropriate
  • Design end-to-end solutions covering business, application, data, and technology layers
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