Network Customer Support Engineer
… · Remote · Zurich ·
COMPENSATION
Salary available to subscribersListed on the employer's job board (Ashby)
- Zurich, Paris, or Munich
- GPS/GNSS expertise
- Player-coach role
- Multilingual required
- Network operations
You will own the customer support experience for Point One’s correction network, ensuring high reliability and visibility into operational health. As a player-coach, you will resolve complex technical cases while designing the processes and monitoring systems that allow the support function to scale.
What you'll do
- Manage high-impact and technically complex customer support cases personally
- Collaborate with Engineering and Network Ops to resolve emerging issues
- Design and implement scalable systems for network operations and support
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