Senior IT Analyst
… · Remote · US, Remote ·
COMPENSATION
Salary available to subscribersListed on the employer's job board (Ashby)
- Senior IT Analyst
- Fully remote (US)
- Tier 2/3 Support
- MacOS & Windows
- Okta & Jamf
Join the company as a Senior IT Analyst to support a distributed team in the cybersecurity sector. You will handle advanced technical escalations, manage endpoint and identity systems, and help mature the company's IT support function. The role combines hands-on troubleshooting with process improvement and documentation.
What you'll do
- Serve as Tier 2/3 escalation point for complex end-user issues
- Resolve high-impact incidents through root-cause analysis
- Manage endpoint configurations via Jamf, Intune, or similar tools
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