Technical Customer Support Specialist
… · Remote · Brazil ·
COMPENSATION
Salary available to subscribersListed on the employer's job board (Ashby)
- Fully remote role
- Python + React stack
- AI & LLM focus
- Y Combinator backed
- Healthcare included
Join HappyRobot as a Customer Support Engineer to serve as the technical front line for enterprise clients. You will diagnose complex issues, design quick solutions, and collaborate with product teams to enhance the AI orchestration platform.
This position suits a technically strong individual who enjoys problem-solving and wants to grow into customer engineering. You will use prompt engineering skills to ensure AI workers perform accurately in real-world logistics scenarios.
What you'll do
- Triage and debug customer issues on the AI platform
- Design and test quick technical solutions for clients
- Apply prompt engineering to fine-tune AI worker performance
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