You will deliver workstation hardware and software support, focusing on Windows 10 and 11 environments. The position involves handling IMAC requests, imaging systems, and providing direct assistance to end users at the Tech Bar. Strong interpersonal skills are essential as you interact with staff having varying levels of technical knowledge. You will manage ticketing systems, troubleshoot network issues, and support mobile device logistics.
- Cedar Rapids, IA
- Windows 10/11 Support
- Hardware Break Fix
- Mobile Device Support