Join the CX Platforms practice at TELUS Digital as a senior technical leader focused on Five9 Intelligent CX solutions. You will translate business needs into scalable architectures, guiding engineers through build and deployment while acting as a trusted advisor to clients. This position balances hands-on configuration with strategic leadership, offering opportunities to influence delivery standards and mentor team members. You will collaborate with sales and solutioning teams to demonstrate platform value and support pre-sales activities.
- Technical Lead role
- Five9 expertise required
- Fully remote (US)
- Hybrid options available